We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the nail/lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
Cancellation | Rescheduling Policy
We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text. Please honor your appointment. If you must cancel or reschedule please do so at least 24 hours before your appointment time to avoid a cancellation fee.
*A 25% cancellation fee will be charged for an appointment that is canceled less than 24 business hours before the appointment time.
*A 50% cancellation fee will be charged for an appointment that is canceled less than 12 business hours before the appointment time.
*Any appointment without cancellation is missed. Your card will be charged 100% of the missed service price.